You are trying to attach a document in a Sales Quote with the status completed
Reproducing the Issue
Using HTML or Silverlight, please follow the steps below.
- Go to Sales Work Center.
- Go to Sales Quote tab.
- Open XYZ Quote with the status Completed.
- Go to Attachments tab.
- The button Add is grayed out.
The button is grayed out as the quote has finished already
This is a system behavior, you are not able to add documents into a Sales Quote with the status Completed.
KBA , AP-SLO , Sales Order Processing , How To