SAP Knowledge Base Article - Public

2276787 - Unable to update inactive employees via SFAPI


You are trying to update information of Inactive employees via SFAPI

SFAPI Entity Name - User

Error message received

The user is an inactive user, only the active user can be updated.
Please activate this user first



Reproducing the Issue

You could re-produce the issue by attempting to update Inactive user's employee information via SFAPI User entity as shown below:

User update.jpg


By default, The API is designed not to update Inactive User's information.


Please add the below parameter to process Inactive users.





This is shown in the below example.


Thus, We can see that the API has successfully updated the inactive employee's data.

See Also

For more parameters, Please refer to

Chapter 18 Optional Business Processing Parameters


Update Inactive users Only the active user can be updated. SFAPI User Paramters , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem


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