2276485 - Job Description Paste from Word or as Plain Text does not pop up the window.

SAP Knowledge Base Article - Public

2276485 - Job Description Paste from Word or as Plain Text does not pop up the window.

Symptom

When updating the internal/external job description, if user clicks on “Paste from Word” or "Paste as Plain Text" function in IE browser , the Paste from Word window does not pop up.

Instead, the content copies directly into the Job Description Text Box.

Environment

Bizx - Successfactors - Recruiting Management

Resolution

The issue is because the user has blocked the pop up for the site in the browser settings and hence the window does not appear.
To enable the site for allowing the pop ups please follow below procedure.

1. Settings > Internet Option .

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2. Privacy > check the option  “Turn on Pop-up Blocker” and click on settings button next to it.

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3. Enter the respective URL site to have the pop up window enabled. (In this example it is “performancemanager8.successfactors.com”)

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We could see the Paste from Word functionality working fine.

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Keywords

Paste from Word Paste as Plain Text , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions