2276079 - Invoice Split due to Different Value of Extension Fields on Invoice Requests

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2276079 - Invoice Split due to Different Value of Extension Fields on Invoice Requests

Symptom

The items to be invoiced based on the same sales order cannot be combined into one invoice. The system splits the invoice into two invoices.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Requests view
  3. Select the respective To Be Invoiced Invoice Requests which are based on sales order XYZ (XYZ represents the number of the sales order).
  4. Press the Invoice button
  5. In the New Invoice window the items are split into two invoices instead of combining them into one customer invoice as expected.

Cause

The reason the invoice split is due to the extension field being different in both the invoice requests. When invoicing an Outbound Delivery Invoice Request, we merge the Sales Order Invoice Request and the Outbound Delivery Invoice Request together.

For the extension fields, we give preference to the values that are on the Outbound Delivery Invoice Request over the Sales Order Invoice Request, this relevance can be well observed in item types like Product - delivery-based,Service - fixed price without actuals etc.

For the Sales Order Invoice Request , we do not merge it with any other invoice request and the extension fields that exist on the Iivoice request will be on the Customer Invoice.

In this case, the extension fields are filled on the Outbound Delivery Invoice Request and these fields are not filled on the Sales Order Invoice Request. Hence the difference causes the invoice have split.

Resolution

This is the Expected System Behavior.

See Also

 1500875 - Split Criteria in Customer Invoicing

1937053 - Split Criteria in Customer Invoicing for India 

1935518 - Invoice Split Due to Difference on Seller Tax Number

1879086 - Invoice Split Occurs due to a Different Seller Tax Number even though the Seller Tax Number Should be the Same for all Items

1758492 - The Seller's Tax Number, Tax Number Type and Tax Country are a Split Criteria for your Customer Invoices

Keywords

KBA , AP-CI-CIR , Customer Invoice Request , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605