2275517 - Headlines editing extremely slow

SAP Knowledge Base Article - Public

2275517 - Headlines editing extremely slow

Symptom

In Headline Designer, it takes several minutes to open an existing headline, and there is a long delay whenever any other action is taken to edit it (e.g. selecting a preview range).

Environment

SuccessFactors Headlines

Cause

If a headline is configured to capture a full structural hierarchy, for example a full Cost Center tree, it must reprocess hundreds or thousands of nodes whenever something is changed.  It is not designed to work on this scale.

Resolution

Check the headline to ensure that only selected nodes are included.  If a larger branch or the whole hierarchy is included, exclude the majority.  If Headlines Designer does not allow you to do this, raise a ticket to ask SuccessFactors staff to assist.

Keywords

KBA , LOD-SF-WFA , Workforce Analytics & Planning , Problem

Product

SAP SuccessFactors Workforce Analytics all versions