SAP Knowledge Base Article - Public

2274848 - LMS: How to Create Custom Notifications for Items

Symptom

Per business needs, your organization requires customized notifications for some or all learning items in the LMS.

Environment

SAP SuccessFactors Learning Management System - LMS

Resolution

**Please note that these are sample customized templates only. Customization of your template is up to you IT / LMS Admin. Should you need assistance in creating a customized template, please reach out to our Professional Services Team: 2149831**

 

Via Learning > Items > Notifications, you can:

  • View and modify the automatic notifications that the system sends to users, supervisors, instructors, and other contacts who are associated with a scheduled offering of this item.
  • System-level notification templates are the highest level, and when you modify one, the changes propagate to any related, unedited item or scheduled offering notification template.
  • Item-level notification templates are the second highest level, and when you modify one, the changes propagate to any related, unedited scheduled offering notification template.

 

item_notifications.png

Please note, if you add an attachment or modify the subject or message in the Body box, then you permanently break the link between the notification and notification template ID.

When you modify a system notification template ID, you update every item or scheduled offering notification message that you have not modified and that uses the associated system notification template ID. 

 

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions