SAP Knowledge Base Article - Public

2274844 - Workflow Configuration


Steps to configure a workflow.This article explains each and every steps to be followed while implementing a new workflow.

Following steps are  involved in workflow implementation


Creating a workflow.

Mapping workflow.


SuccessFactors Employee Central Workflow.


Step 1: Create a workflow in UI

How to create a workflow click here

Step 2: After creating a workflow via UI we have to map it. Following are the options to map workflow.

 A. creating a business rule via UI .

 B. create a supprt ticket to map the workflow in backend XML.

A. creating a business rule via UI .

This is a new feature added in recent release.Almost every customer were using XML to map workflow.Now to use business rule for workflow configuration,we will have to migrate the existing XML configurations to business rules.This will be done by implementation team.You cannot use both XML and Workflow rules together.For details click here

How to map a workflow via business rule: KB HERE

B. create a supprt ticket to map the workflow in backend XML.

If you do not wish to use option A,then  we will have to map it to the backend XML and this will be done by the support team.

Please create a support ticket with following details


1.Workflow ID

2.When this workflow should be triggered

Example:When i change the "marital status " of a user

3.In which portlet you need this  to be triggered

Example:Personal information portlet

Do all portlets in EC support workflows ? 

All portlets in EC do not support here for details


Workflow configuration , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Problem


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