SAP Knowledge Base Article - Public

2274002 - Getting "Error: Caught IO Exception" when setting up SFTP server host address in destination settings in Integration Center

Symptom

When trying to set up the SFTP server host address in destination settings for an integration in Integration Center

You may get an error / error e-mail stating ' Failed to send export file to FTP server: <server_name>'

Error: "Error: Caught IO Exception"

Environment

SAP Successfactors

Cause

One of the reasons why this error occurs is when you put a forward slash "/" separating the port number (e.g. 22) from the rest of the url.

Please refer to screenshot below:


73511_1.PNG

 

Resolution

Instead of putting a forward slash separating the port number and the url.

There should be a colon ':' placed at the end of the url.

Please refer to screenshot below:

735111_2.PNG

Keywords

Integration Center, IC, Simple Integration Builder, SIB , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Suite all versions