SAP Knowledge Base Article - Public

2273459 - “Error while sending emails” while adding a candidate using Add A refrral Now option from Career site.

Symptom

“Error while sending emails” while adding a candidate using Add A refrral Now option from Career site.

Go to -> Internal career site-> Referral tracking-> click on Add

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Fill all the mandatory information of candidate and click on send and you wil get below error:

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Environment

SuccessFactors BizX - Recruiting Management(RCM)

 

Resolution

Go to Admin tool-> Recruiting Email Triggers ->Employee Referral Program Candidate added to General pool notification.

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After enabling this email trigger, candidate will receive an email and there is no error message will appear while referring candidate

 

Keywords

Employee Referral, Add A Referral Now. , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 1511 ; SuccessFactors Recruiting 1508