SAP Knowledge Base Article - Public

2273365 - Provisioning Access/Revoke Request- Implementation teams, Partners, Professional Services

Symptom

Request from Consultants (Implementation teams, Partners, Professional Services) to grant or revoke Provisioning Access.
This KBA is targeted towards Consultants only. If you are a customer, please see KBA 2260992

Environment

SuccessFactors Cloud HCM: Provisioning

Resolution

1. To request for Provisioning Access, Partners must submit a Restricted Access Request (RAR) form via Partner Services Portal in the link given below:

https://hcmcloudops.successfactors.com/Implementation/IRequests

  • If you have any issue accessing the above link, simply login to Partner Portal
  • Click on Support Tab
  • Click on Partner Cloud Operation
  • On Partner Cloud Operations Page, Click on Restricted Access Request as shown below:

 Cloud ops portal.png

 

2. To revoke Provisioning Access or have any Provisioning Account Issues, Partners must submit a Partner Cloud Operations Request in Partner Portal. See steps below:

  • Login to Partner Portal
  • Click Operation requests
  • Click on Request forms
  • Click on Terminate access request

 

3. For more information on PARTNER CLOUD OPERATIONS SUPPORT, please visit https://hcmcloudops.successfactors.com/home/faq

See Also

https://launchpad.support.sap.com/#/notes/2254922/E

Keywords

Implementation Partner, Partner, Provisioning Access, Professional Services       , KBA , bizx , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Suite all versions