This KBA shows how to collect network traces with Chrome Network Tool, no needs to install any additional software.
- Open Chrome Network Tools
When you open a web application in Chrome, press Ctrl-Shift-I or F12 on your keyboard.
Alternatively, click the ‘Custom and control’ button in Top-Right->More tools->Developer Tools->Network Tab
Then the Developer Tools frame window will be docked on the bottom of Chrome.
- Enable Persistent logs option
Check the box next to Preserve log
- Reproduce the issue
You can use the clear button (a circle with a diagnal line through it) right before trying to reproduce the issue to remove unnecessary header information.
Then, look for a round button at the top left of the Network tab. Make sure it is red. If it is grey, click it once to start recording.
- Stop capturing once you finished to replicate the issue
Once you finished to replicate the problem, press the Red record button.
The record icon then becomes Grey:
- Save the traces as HAR file
Save the capture by right-clicking on the grid and choosing "Save as HAR with Content"
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