SAP Knowledge Base Article - Public

2272290 - Managers not able to view all Pay Grades and Job Classifications while performing an MSS action


All Pay Grades and Job Classificationsare not visible while doing an MSS action


SuccessFactors Employee Central 

Reproducing the Issue

Login as a manager---->Navigate to any direct reports job information page---->Take action------>Change Job and Comp info---->Job information--->Choose values from the field "Pay Grade"---> System is not listing all Pay Grades. Same behaviour when trying to change Job Classification.

But all Pay Grades and Job Classifications are visible while doing a make correction via Job History


This is a permission issue.

we have a field named "View Higher Grades" under permission roles which is restricting above said permission .

Admin Center--->Manage Permission Roles---->Choose respective role--->Employee Data---->HR Actions---->View hire grade

Higher Grade.png

This option defines if a manager can view an employee's Job Classification if it is higher than the manager's. To restrict a manager’s view, leave the permissions unchecked.

Make sure that the job classifications are assigned to a pay grade, and have a paygradeLevel maintained. When the manager goes to the Update Employee Records page for Job Information, the list of job classifications in the dropdown is limited to those whose paygradeLevel is less than the manager’s. Note that this function is limited to this page; it does not have any effect on the Job Info History page


Pay Grade Permission, View Higher Grades, Job Classification, job-code, Job Code, payGrade, MSS UI, Take Action, Employee Central , KBA , LOD-SF-EC-RBP , Roles & Permissions , Problem


SAP SuccessFactors HCM Core all versions