SAP Knowledge Base Article - Public

2272271 - No Realm is available - Unable to select any Object or Data field from the Advanced reporting

Symptom

From the Tools section, under Analytics, you have the option Advanced Reporting which open the Analytics Home screen.

From the drop down 'No Realm is available' is shown and you are not able to do anything with any of the functions on this screen.

No REalm available.jpg

Environment

  • SuccessFactors HCM Suite   
  • Advanced Reporting

Reproducing the Issue

  1. Analytics - Analytics
  2. From the Tools section you have the option Advanced Reporting which open the Analytics Home screen.
  3. From the drop down 'No Realm is available' is shown and you are not able to do anything with any of the functions on this screen.

Cause

The message may be caused by back-end configuration.

Resolution

From the drop down 'No Realm is available' is shown because of the following:

  1. The Advanced Reporting is enabled but the Golden Gate is not set up > The Golden Gate replication is required to synch data between EC & ORD (refer to the KBA 2279026  and Employee Central Advanced Reporting Implementation guide).
  2. The Advanced Reporting is enabled but Employee Central is not configured > The Advanced Reporting is a feature within SuccessFactors that allows users to query Employee Central data. If Employee Central is not configured the Advanced Reporting will not work.

In case you face one of the above scenarios you may approach your Implementation Partner or Customer support in order to change such backend configuration.

Keywords

No Realm is available , KBA , LOD-SF-ANA-ODS , Advanced Reporting , Problem

Product

SAP SuccessFactors HCM Suite all versions