SAP Knowledge Base Article - Public

2270495 - SAP Jam first time users will not receive Group invite

Symptom

 All users must be invited to a group when they first logged in to the SAP Jam. However, only the ones who logged in to SAP Jam before can get group intivation where the first timers cannot get the group invitation. 

Environment

SAP Jam

Resolution

First time users of SAP Jam instance has to login to SAP Jam Instance first and then they will receive Group Invitation.

Keywords

SAP Jam Group Invitation , KBA , LOD-SF-JAM-GRP , JAM/ Group issue , How To

Product

SAP Jam Collaboration all versions