2270207 - When Creating a New Individual Customer the Country Field is Defaulted

SAP Knowledge Base Article - Public

2270207 - When Creating a New Individual Customer the Country Field is Defaulted

Symptom

When you create a new individual customer the country field is defaulted based on your selection for the previous new individual customer.

Reproducing the Issue

  1. Go to Customers work center.
  2. Go to the Individual Customers view.
  3. Select the New button.
  4. The Country field is defaulted to ABC (ABC represents the name of the country).

Cause

The Country field is defaulted to ABC because for your previously created individual customer you choose ABC as the country.

Resolution

This is the expected system behaviour of SAP Cloud for Customer.

Keywords

KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To

Product

SAP HYBRIS C4C CORE all versions ; SAP Hybris Cloud for Customer all versions