SAP Knowledge Base Article - Public

2269962 - Non-Case-Sensitive Username for SSO connections


Can username be non-case sensitive for Single Sing-On and what is the prerequisite to request this functionality?


All BizX Versions


Since version b1508 it is possible to allow username to be non-case sensitive for SSO connections. 

Please contact your Partner or Cloud Product Support if you want to have this functionality available for your company, but please pay attention for the following prerequisite.

  • Ensure that are no users (active or inactive) will have same username in case we disable case-sensitive.

You can follow the below steps in order to verify the users:

1. Go to Admin Center

2. Update User Information >> Employee Export 

3. Export User File


TIP: A good practice when changing username of incactive users is add "_inactive" in the end (e.g XXXX_inactive)





Non-Case-Sensitive Non Case Sensitive Username for SSO connections Failed to turn on non-case-sensitive username Unable to turn on   , KBA , LOD-SF-PLT-SSO , Single Sign-on , How To


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