2269962 - Non-Case-Sensitive Username for SSO connections

SAP Knowledge Base Article - Public

2269962 - Non-Case-Sensitive Username for SSO connections

Symptom

Can username be non-case sensitive for Single Sing-On and what is the prerequisite to request this functionality?

Environment

All BizX Versions

Resolution

Since version b1508 it is possible to allow username to be non-case sensitive for SSO connections. 

Please contact your Partner or Cloud Product Support if you want to have this functionality available for your company, but please pay attention for the following prerequisite.

  • Ensure that are no users (active or inactive) will have same username in case we disable case-sensitive.

You can follow the below steps in order to verify the users:

1. Go to Admin Center

2. Update User Information >> Employee Export 

3. Export User File

 

TIP: A good practice when changing username of incactive users is add "_inactive" in the end (e.g XXXX_inactive)

 

 

 

Keywords

Non-Case-Sensitive Non Case Sensitive Username for SSO connections Failed to turn on non-case-sensitive username Unable to turn on   , KBA , LOD-SF-PLT-SSO , Single Sign-on , How To

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SuccessFactors HCM Core 1508