SAP Knowledge Base Article - Public

2269680 - Deletion of Email, offer letter, etc from candidate profile while deleting or purging the candidate profile.

Symptom

If a candidate's profile is deleted due to privacy choices or an old candidate is purged from the system, there are various options of deleting E-mail, offer letter etc for the Candidates

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Resolution

Below is the setting, which the users can use to get the above mentioned advantage from the system:

Go to Admin Center->Manage Recruiting Settings->scroll down to the “Deletion of Correspondence” Section:

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The options itself suggest the use of these features, however the explanation is provided below:

 Deletion of Correspondence : Delete all the email and print correspondence available for candidate If Data Retention Management 2.0 is enabled and the application purge is triggered, this setting determines whether email correspondence portlet contents will be deleted as part of the purge.Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.

Delete all the offer letters available for candidate: If Data Retention Management 2.0 is enabled and the application purge is triggered, this setting determines whether offer letter portlet contents will be deleted as part of the purge.Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.

 Anonymize all the request/response info of background check available for candidate :If Data Retention Management 2.0 is enabled and the application purge is triggered, this setting determines whether VI background check content will be deleted as part of the purge.Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.

 Anonymize all the request/response info of onboarding available for candidate :If Data Retention Management 2.0 is enabled and the application purge is triggered, this setting determines whether onboarding content will be deleted as part of the purge.Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 1511 ; SuccessFactors Recruiting 1508