SAP Knowledge Base Article - Public

2269350 - Edit Candidate Name in Application Page - Recruiting Management

Symptom

Recruiting User is unable to edit candidate's first name and last name in Candidate Application Page. Even if Edit Candidate Snapshot button permission is enabled and configured.

1.png

As we can see in the above screenshot, 'Update' button is not available for Candidate's Name.

Environment

SAP SuccessFactors Recruiting Management (RCM)

Cause

Once the recruiter opens the application page, the system takes a snapshot of application. After that, no changes can be made on Application.
'Edit Candidate Snapshot' only gives you permission to change some fields, and First name and Last Name can't be edited using Edit Candidate Profile Snapshot.

Resolution

In this case, there are 3 scenarios:

  • You can change the applicant's name using SFAPI (for that, please, refer to article 2646466 - How to update the applicant's name - Recruiting Management)

  • In Single Stage Application environment, there is no way to edit the name on Application Page.

  • In Multi-Stage Application environment, only the candidate can edit the name in application page.

    For that, you'd need to give permissions in Application XML for the candidate to change their name.
    After doing that, the candidate would need to do the following:
    1. Candidate can login to the career site and go to 'Job Management'.
    2. Here the candidate will get the option of Edit Application.
       2.png


    3. The First Name and Last Name in application can be edited here once permissions were provided and configured in the Application Template.3.png


    4. After clicking on 'Update' button, the value will be updated in Application Page.
      4.png

 

Note: To get Multi-Stage Application enabled for your instance, please reach out to SAP Partners as per the KBA 2258199 - SCR Form: XML Software Change Request for Requisitions and Recruiting Management - Recruiting

See Also

2258199 - SCR Form: XML Software Change Request for Requisitions and Recruiting Management - Recruiting

2646466 - How to update the applicant's name - Recruiting Management

2081624 - Edit Candidate Profile Snapshot - Recruiting Management

Keywords

Edit Candidate Application, Edit Candidate Snapshot, Candidate Snapshot, Application Name, edit candidate application , KBA , update application email , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions