SAP Knowledge Base Article - Public

2269350 - Edit Candidate Name in Application Page

Symptom

Recruiting User is unable to edit candidate's first name and last name in Candidate Application Page even though Edit Candidate Snapshot button permission is enabled and configured.

1.png

As we can see in the above screenshot, Update button is not available for Candidate's Name.

Environment

SuccessFactors BizX - Recruiting Management (RCM)

Cause

There is no way that Recruiting Users can edit the name of the candidate in the Application Page.

The Edit candidate snapshot feature will enable 'Update' button for Recruiting user to edit info like Email ID, phone number, CV and permissioned profile fields. But they cannot change the name of the candidate on the Application Page.

 

Resolution

In Single Stage Application environment, there is no way to edit the name on Application Page.

 

However in Multi-Stage Application environment, only the candidate can edit the name in application page.

Candidate can login to the career site and go to 'Job Management'.

Here the candidate will get the option of Edit Application.

 2.png

The First Name and Last Name is application can be edited from here provided they are cofigured in the Application Template.

3.png

After clicking on Update button the value updates in Application Page.

4.png

 

Note: To get Multi-Stage Application enabled for your instance, please reach out to SAP Partners as per the KBA #2258199 https://i7p.wdf.sap.corp/sap/support/notes/2258199

Keywords

Edit Candidate Application Edit Candidate Snapshot Candidate Snapshot Application Name , KBA , update application email , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions