SAP Knowledge Base Article - Public

2268207 - enable Overdue notifications for only a few courses and it should be sent to the supervisors - Learning

Symptom

Questions :-

 

1. Can we enable Overdue notifications for only a few courses and it should be sent to the supervisors.

 

2. Please clarify me if any supervisor can record learning of their direct subordinates.

Environment

-SuccessFactors LMS

-Learning Management System

Resolution

1. Can we enable Overdue notifications for only a few courses and it should be sent to the supervisors.
--> All the settings you define at the APM level are global settings applicable to all the items. You can play around with the threshold and the reminder period at the individual item level but APMs turned on for overdue notifications would be a global setting. Further, in the item level, you can navigate to Related More -> Notifications and here you can select the Email recipients (User, Supervisor).

 

2. Please clarify me if any supervisor can record learning of their direct subordinates.
--> Supervisors can record learn for their direct subordinates. Supervisors can record learn only for the items present in the supervisors catalog as they would first need to search for the item and then record learn it. As we know, an item can be searched by a user only if that item is part of the user's catalog. Hence, this is the default functionality and it cannot be customized

Keywords

Supervisor record learning, Overdue notification  , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning 1511