SAP Knowledge Base Article - Public

2268180 - Learning Menu in Bizx is not available when proxying

Symptom

When we proxy as another user I cannot see the learning menu in HOME.

Environment

  • SAP HCM suite
  • Platform Bizx
  • Learning Management System (LMS)

Reproducing the Issue

  1. Log in Bizx
  2. Proxy as a user
  3. In the HOME drop down menu, learning is not visible

Cause

This is the default functionality of the application as of now.

In BizX, if you proxy in as another user, you would not be able to see the Learning menu in the drop down.

An enhancement has been submitted to improve this functionality and the enhancement would allow users in BizX to launch proxy into Learning.

Resolution

You must be logged as the user to see learning from the drop down.

If you are an admin and you must proxy as a user you can do so from LMS admin.

  1. IN Bizx navigate to ADMIN CENTER
  2. click on Learning administration
  3. click on USERS and search for the user you would like to proxy as
  4. open the user record
  5. under the ACTION menu select "launch proxy"

Keywords

SAP, SuccessFactors, Learning, LMS, Bizx, proxy, Learning Menu in Bizx is not available when proxying   , KBA , LOD-SF-LMS-INT , LMS Integrations , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors Learning 1511