SAP Knowledge Base Article - Public

2268176 - Automatic Creation of Registered Product For Serial Number ABC In Current Operation Is Not Possible. You Can Manually Create A Registered Product In The Registered Product Screen

Symptom

When you try to create Automatic Serial Numbers while confirming the Warehouse Task  though serial number profile maintained as Mandatory on Transfer to/from Customers in a relevant product master data, system does not generate any Serial Number ID and throws an error messsage :

Automatic creation of registered product for serial number X in current operation is not possible. You can manually create a registered product in the registered product screen.

Reproducing the Issue

  1. Go to Inbound Logistics WorkCenter.
  2. Select Task Control View.
  3. In the field Show, choose All Warehouse Tasks using drop down.
  4. Search for the relevant Task ID and choose Confirm button.
  5. Now under Details Section, navigate to Serial Number subtab.
  6. Choose Add Row and enter Serial Number ID.
  7. Here system throws above error message and values displays under Barcode Input tab instead of serial number subtab.

Cause

Since the task you are trying to confirm is a Return Put Away task which is a customer return and therefore Automatic Serial Number creation is not possible.

Resolution

In order to record the serial number for Return Put Away Task, please follow below given steps :

  1. Go to the Inbound Logistics Workenter.
  2. Choose Common Tasks View.
  3. Select New Registered Product subview.
  4. Here create a New Registered Product ID : ABC for the relevant Product.
  5. Now change the status to Active.
  6. Again go to the Warehouse Tasks subview.
  7. Search for the relevant Task ID and choose Confirm button.
  8. Now under Details Section, navigate to Serial Number subtab.
  9. Choose Add Row and enter Serial Number ID which you have created above : ABC.
  10. System will accept this Serial Number ID without throwing any errors.

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

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