2268140 - How do I make a job posting header and footer "recommended"

SAP Knowledge Base Article - Public

2268140 - How do I make a job posting header and footer "recommended"

Symptom

Wrong Job requistion header is showing as recommended 

Environment

Recruiting Management

Reproducing the Issue

1.  Go to admin tools- Manage job posting headers and footers

2.  Create two or more job headers or footers with no rules/filters selected 

3.  First Header is showing on requisition as recommended but a different (or subsequently created)  header to be recommended.

 

Cause

  • The header and footer templates contain filter field values. These filter field values are compared to the values stored in the filter fields on the requisition. The best possible match will appear at the top of the list flagged as [Recommended]

 

  • A [Recommended] value always appears; if several templates equally match the requisition filter field values, the first item in the matching list will appear as [Recommended]. You cannot disable this feature.

Resolution

  • Filter values can be selected via Manage job posting header and footers by selecting rules/filters to direct a recommended status on the requisition 

Keywords

Job posting Header , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors Recruiting all versions