SAP Knowledge Base Article - Public

2267656 - Not able to add candidates in employee referral

Symptom

Not able to add candidates in employee referral, there is an indefinite delay while adding candidates and it keeps 'Uploading' without actually adding the candidate.

Environment

Bizx - Recruiting Management

Reproducing the Issue

Login to the instance--> Careers--> Referral tracking--> Add a candidate-->Click on Send

Its keeps 'Uploading' indefinitely.

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Cause

The reason why it takes so long for the referred candidate to be added is in the settings configured in 'Employee Referral Program Setup'

If 'Ownership By Duration for Employee Referral Program', is set to an irrational value of say a million days: 1,000,000, it gets difficult for the server to reckon this value, Hence it takes indefinite time to add the candidate.

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Resolution

Set 'Ownership By Duration for Employee Referral Program' as a rational value for the number of days, For ex: 1-365 days.

Keywords

Employee Referral , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 1511