SAP Knowledge Base Article - Public

2267636 - Interview Scheduling - Application error or Interview Scheduling error occurs while trying to delete interview in Interview Scheduling

Symptom

An Application error/Interview Scheduling error occurs when trying to delete an interview in the Interview Scheduling process.

Environment

BizX Recruitment Management

Reproducing the Issue

Login to the instance--> Recruiting--> Interview Scheduling--> Delete an  interview

Captureintshedelete.PNG

--> and you get the following application error

Captureintschedkba.PNG

 

or also the following alert as shown below:

Captureintshedelete2.PNG

Cause

This Interview Scheduling error or the application error occurs when email template for 'Interview Delete Notification'in Recruiting Email Triggers is not configured properly (which is evident in the screenshot)

Captureintschedkba2.PNG

Resolution

Configure the email template for 'Interview Delete Notification' in Recruiting Email Trigger and get rid of this Interview Scheduling error/Application error.

Keywords

Interview Scheduling, Interview Delete Notification , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 1511