SAP Knowledge Base Article - Public

2266584 - Application error while changing Job Information fields - Troubleshooting tips

Symptom

We get an application error while changing one or more MDF fields in Job Information portlet.

Environment

 SuccessFactors Employee Central Release: b1511

Reproducing the Issue

  • Go to Employee File of any employee > Job Information

  • Click on or change value of one or more Job Information fields (Legal Entity, Business Unit, Department, Division, Cost Centre, etc)

 

Cause

The association mentioned in 'Configure Object Definition' is not in sync with Succession Data Model.

Resolution

  • Go to Admin Centre > Configure Object Definitions > Click on Object Definition > select the Object that gives the error.

  Scroll down to see Associations

  Note the Association Name and Destination Object.

 

  • Go to Provisioning and download Succession Data Model

  Look for the concerned Object 'hris-field' element

  Check for the 'field-criteria' tag and compare with that under 'Configure Object Definitions'.

  Make necessary changes as shown below:

     <hris-field max-length="128" id="division" visibility="both" required="true">

      <label>DEPARTMENT</label>

      <field-criteria destinationFieldValue="business-unit" sourceFieldName="cust_toBusinessUnit.internalId"/>

      </hris-field>

 

   The mapping of the fields is done as follows:

sourceFieldName -> Association Name

destinationFieldValue -> Destination Object

Keywords

Association , KBA , LOD-SF-EC-MDF , MDF & EC2MDF Migration , Problem

Product

SAP SuccessFactors HCM Core 1511

Attachments

Object_Definition.JPG