2266054 - Missing surname of employee when seraching through people search

SAP Knowledge Base Article - Public

2266054 - Missing surname of employee when seraching through people search

Symptom

1. While you search name ' X Y' (example) where 'X' is first name and 'Y' is surname, in people serach it shows only 'X' instead of 'Y'

2. Also when 'Enable Name Format' is enabled in provisioning

people search.JPG

 

Environment

Employee Central : b1511

Reproducing the Issue

1. Login to instance

2. Search for random employee 'X Y'

3. If only 'X' shows up even though user has first name and last name.

4. In provisioning 'Enable Name Format' is enabled.

Then issue exists

Cause

If you are enabling the name format function for the first time during or after the Q2 2015 release then issue will occur.

Resolution

If you are enabling the name format function for the first time during or after the Q2 2015 release, you must do the

following:

 

1. Go to Admin Center, and in the Search Tool on the top right hand side of the screen, enter Configure Object

Definitions and search. This will take you to the Configure Object Definitions screen.

2. In the Search field, select Object Definition, and in the adjacent field, select Legal Entity.

3. On the right hand side of the screen, on the Take Action menu, select Make Correction.

4. Create a new association with the details highlighted in the screenshot below, then select Save.

configure 1.png

configure 2.png

Now associate value of 'name format' in 'Legal entity' in 'Manage Data'

legal entity.JPG

Keywords

people search, surname , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1511