SAP Knowledge Base Article - Public

2266043 - How to extend the expiration time of Welcome Password and Reset Password link

Symptom

Can we extend the expiration time of Welcome Password and Reset Password link that is send through e-mail to new users?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite.

Resolution

Yes, the expiration limit can be extended up to 30 days. Your admin can set Welcome Password and Reset Password link expiration (in days). The value can be only between 1-30, therefore enter a value like 1 or 5 or 10 etc.

You can follow the below steps to extend the expiration limit.

  1. Go to Admin Center and Search for Password & Login Policy Settings.
  2. Look for Set Welcome Password and Reset Password link expiration (in days) at the bottom of the page.
  3. Set a value between 1-30 by your preference.

set expiry.PNG

See Also

2187244 - Users can't reset the password with the link received in the Welcome Email

Keywords

Welcome email, link, expiry, admin user , KBA , LOD-SF-PLT-PWD , Password Policy/ Reset Password , How To

Product

SAP SuccessFactors HCM Suite all versions