Can we get the life of the link in the welcome emails from 24 hours to X hours so that our users will have more time to activate themselves in the system?
Reproducing the Issue
The link that comes in the welcome email expires in 24 hours by default.
Yes, the expiration limit can be extended up to 30 days.
Your admin can set Welcome Password and Reset Password link expiration (in days).
The value can be only between 1-30, therefore enter a value like 1 or 5 or 10 etc.
You can follow the below steps to extend the expiration limit:
- Login to the instance as the admin user.
- Go to Admin Center.
- Search for Password & Login Policy Settings.
- Look for Set Welcome Password and Reset Password link expiration (in days) at the bottom of the page
- Set appropriate value.
- Click on Set Password & Login Policy
Welcome email link expiry admin user Extend the life of the link in the Welcome Email - By Admin , KBA , LOD-SF-PLT-UM , User Management , How To