SAP Knowledge Base Article - Public

2263803 - Filter options search

Symptom

Filter options search doesnt show the Department, Division, Location values correctly

Environment

Bizx - Recruiting Management

Reproducing the Issue

In the example, For Req Id- 3262, the department is 'SFR BDTF DIS PROJECTS (52521980)'. When taking the filter options search for the same department name, it shows no results found.

Dep1.png

dep2.png

 

 

 

Cause

Only the departments for which the users are active would get displayed in the filter.

For the example choosen here, the users info of the users associated to the department, 'SFR BDTF DIS PROJECTS (52521980)' shows one user who is invalid(not active), which is why the filter does not pull the department 'SFR BDTF DIS PROJECTS (52521980)' when searching with it.

Keywords

Filter Options, Department, Division, Location, Filter Options Search , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 1511 ; SuccessFactors Recruiting 1508