2263474 - Error during import of custom report to the LMS

SAP Knowledge Base Article - Public

2263474 - Error during import of custom report to the LMS

Symptom

  • An Error ##### importing a report (where #####) is a set of numbers.

Environment

  • SuccessFactors Learning Management System

Reproducing the Issue

  • Attempt to import a custom report to the LMS.

Cause

  • The error number returned in the error is simply a reference to where the actual exception has occurred in the LMS server logs. To identify the root cause a ticket must be created with support for investigation of the exception in the logs.

Resolution

  • One of the most common causes of a failure to import a report is a failure to read the correct parameter handle. This can be caused by attempting to define a parameter that will use an LMS search selector which is not defined in the Plateau.rptlibrary.
  • The concept of LMS supported parameters and static parameters are discussed in the Getting Started with Report Designer document available with the download of the designer.
  • If there is not a support LMS search selector parameter then simply change the parameter into a static parameter and the report should import properly.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511