2262576 - ImportCreditCardsFeedsRun aborted due to locked documents

SAP Knowledge Base Article - Public

2262576 - ImportCreditCardsFeedsRun aborted due to locked documents

Symptom

A health check incident is created with the error message:


ImportCreditCardsFeedsRun aborted due to locked documents

Reproducing the Issue

In the health check details you can find the following information:

Run Type: ImportCreditCardsFeedsRun
Run ID: 00000000000000000000000000000000001
Run Description: SAP COMMON
Alias: "User ID"
Document is locked by: USER alias USER

Cause

The issue is that the user clicked more than one time on the "Start Import Now" button in the Feed Monitoring view.
Every click counts, so in case the user clicks twice, two jobs would run at the same time which is not possible.
The created jobs cannot overlap and then the system aborts the one which is trying to process the same action.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Travel and Expense all versions