SAP Knowledge Base Article - Public

2262410 - TIME OFF PEP: ERROR: You cant close the account because it contains employee times with status Pending.

Symptom

Getting Following error while running a pep calendar

ERROR: You cant close the account because it contains employee times with status Pending.

Environment

SuccessFactors Employee Central time Off

Reproducing the Issue

Navigate to Admin Center-->Manage Time Off Calendars-->Run a PEP .

Go to monitor jobs-->Download the log file

Cause

Users for whom we are getting this error will have pending leave request.

Resolution

1.Find the employees with pending approval status.System will not process PEP if a user has a pending request.

Admin Center--->Import and export data-->export employee time-->Filter by respective "time account type" and status= failed.

pep3.png

2.Approve the pending request via  any of the following method.

A.Workflow approval

B.or Change the status to "approved" via UI(admin center-->time off structures-->employee time-->search respective employee time-->make correction-->change status from pending to approved-->save)

C.or Import(You can change the status via importing" employee time"  object with status APPROVED)

3.Run PEP calendar again.

System will not consider any users whose pep was successful in the first run.It will consider only those users for whom pep failed in first attempt 

Keywords

pep error, pending error, time off calendar , KBA , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Suite 1511