2262325 - LMS: My Classes for Instructors is blank

SAP Knowledge Base Article - Public

2262325 - LMS: My Classes for Instructors is blank

Symptom

 

When instructor accesses the My Classes tab, the page does not load properly. 

Environment

SAP SuccessFactors Learning Management System - LMS
b1511

Reproducing the Issue

  1. Access My Learning as a user with an Instructor role.
  2. Click on the 'My Classes' tab.
  3. The page displays incorrectly or does not render at all.

Cause

LRN-11482

This is a known issue on using SAPUI5. It happens when user logins in the very first time as the page is loading resources and css style sheet from the core library. 

 

Resolution

After the first time, the page loads much faster, because those resources are cached after the very first time. 

Ongoing performance optimizations in b1605, b1608 and b1611 releases.

Keywords

instructor role, refresh, behavior, browser, tool, role, issue, kal, kac , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602