2261704 - Questionnaire Survey associate with Item does not launch on My Learning Assignments

SAP Knowledge Base Article - Public

2261704 - Questionnaire Survey associate with Item does not launch on My Learning Assignments

Symptom

0.) Evaluation Synchronization has been scheduled weekly and Completion status has been configured including learning events with the completion status.

1.) Admin assigned Item to users without associating Questionnaire Survey.

2.) Admin made recorded learning action for the users after the training done.

3.) Admin created Questionnaire Survey and associated with the item.

Assign; 200 days from the Item completion

Allow; 30 days to complete

4.) Questionnaire Survey is not being launched even after 200 days later

2.PNG

 

Cause

The survey hasn't been associated with item before admin recording the learning.

Hence that's system's expected behavior that not launching the questionnaire survey.

Resolution

Questionaire Survey should be associated to the item before recording learning.

 

Keywords

LMS,recording learning, survey , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors HCM Core 1508