SAP Knowledge Base Article - Public

2260992 - Provisioning access - How do I find out which partners have access to my instance(s) and how can I revoke the access

Symptom

  • I want to revoke access for partners to access provisioning as their implementation has finished
  • I want to know who has permissions to access the provisioning tool for my company's instance(s)
  • This KBA is for customers only if you are a Consultant / Implementation partner see KBA 2273365

Environment

  • BizX Platform

Resolution

  • Removing provisioning access for partners:
    If you know the provisioning username and associated provisioning email for the partner, you can open a support incident to have their access revoked from your instance and our provisioning team will work on the request.
    If you don't know the provisioning username you can request the list and later ask for specific users access to be revoked based on the list provided (see next scenario)
    As of b1708 you'll be able to manage the list via self service tool in admin center. See 2519639 - Manage Provisioning Access Tool - BizX Platform, as well as the guide titled Managing Instance Access in the help.sap.com website

  • Obtaining a report of which partner consultant has provisioning access to my instances
    As of b1708 you'll be able to access the list via self service tool in admin center. See the guide titled Managing Instance Access in the help.sap.com website
    To manage the list of users via the admin center tool, refer to KBA 2519639 - Manage Provisioning Access Tool - BizX Platform
    You'll also be able to run a report from Integration center. See KBA 2475760 - How to check who has provisioning access to my instance

Keywords

Security Provisioner ID back-end back end , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-SEC , Security & Permissions , Problem

Product

SAP SuccessFactors HCM Core all versions