SAP Knowledge Base Article - Public

2260162 - How to view HTML file in JAM


How can I see/preview html file in JAM?

I am able to upload the file (.html) fine, but it does not allow me to to view the file in JAM, the only option available is to download the file to view it.



Reproducing the Issue

Upload a .html file in JAM




The upload is successful.

But there is no edit option. Clicking on the file downloads it directly.




There is not option to view in More tab either:


all options.PNG


This is expected behaviour.

.HTML format is currently an unsupported document format and therefore needs to be downloaded to be viewed.

If you want them to be viewable in Jam, you'll need to create wiki pages out of them.

See Also

2083557 - What is the Document Viewer and What Type of Documents Does it Support? - SAP Jam

This provides the type of documents supported in Document viewer


JAM HTML file View HTML view , KBA , LOD-SF-JAM-CNT , Content & File Sharing/Upload , How To


SAP SuccessFactors HCM Core 1511