2260162 - How to view HTML file in JAM

SAP Knowledge Base Article - Public

2260162 - How to view HTML file in JAM

Symptom

How can I see/preview html file in JAM?

I am able to upload the file (.html) fine, but it does not allow me to to view the file in JAM, the only option available is to download the file to view it.

Environment

SAP JAM

Reproducing the Issue

Upload a .html file in JAM

 

html_upload.PNG

 

The upload is successful.

But there is no edit option. Clicking on the file downloads it directly.

 

post_upload.PNG

 

There is not option to view in More tab either:

 

all options.PNG

Resolution

This is expected behaviour.

.HTML format is currently an unsupported document format and therefore needs to be downloaded to be viewed.

If you want them to be viewable in Jam, you'll need to create wiki pages out of them.

See Also

See https://launchpad.support.sap.com/#/notes/0002083557

This provides the type of documents supported in Document viewer

Keywords

JAM HTML file View HTML view , KBA , LOD-SF-JAM-CNT , Content & File Sharing/Upload , How To

Product

SAP SuccessFactors HCM Core 1511