2260023 - Existing domains disappeared or New Domains appeared for Adhoc/Dashbaord 2.0 after Q4 2015 release

SAP Knowledge Base Article - Public

2260023 - Existing domains disappeared or New Domains appeared for Adhoc/Dashbaord 2.0 after Q4 2015 release

Symptom

  • Customer is unable to find some domains to create Adhoc Report or build Youcalc/Dashboard 2.0 tile after Q4 2015 Release.
  • New Domain Schemas appeared after Q4 2015 Release.

Environment

  • SAP Successfactors
  • Adhoc Reports
  • Youcalc/Dashboard 2.0 tiles

Reproducing the Issue

For Adhoc Reports

  1. Go to Adhoc Reports section.
  2. Create a new Adhoc Report.
  3. The domain you are searching is not available or you are seeing new domains in the list now.

For Dashboard 2.0 Tiles

  1. Go to Admin Center -> Manage Dashboards
  2. Click Manage Standard Dashboard and Youcalc Files to create new Tile
  3. Build Tile -> Select a domain.
  4. The domain you are searching is not available or you are seeing new domains in the list now.

 

Cause

  • After Q4 2015 release, the reporting schemas available on an instance will be enabled automatically according to the modules features enabled. 
  • Each Reporting schema is mapped to the corresponding module features. If all the modules features are enabled, Reporting schema will automatically be enabled.
  • New customer or existing customer purchases a new module, once enabled/implemented, the reporting schema will be automatically available.
  • New schemas will become available if they were not previously enabled but should have been.
  • Existing schemas will be removed if customer is not entitled to them. 

Resolution

  1. Customer needs to validate if they are entitled for the Schema they are looking for.
  2. If customer is entitled for the schema but still missing them, then create an incident with Successfactors to investigate if the corresponding modules features are turned on or not.

Keywords

Analytics, Reporting, Adhoc Reports, Domains, Youcalc Tiles, Dashboard 2.0 Tiles , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-ANA-DSH , Dashboard and YouCalc , Product Enhancement

Product

SAP SuccessFactors Workforce Analytics 1511 ; SuccessFactors Workforce Analytics 1207 ; SuccessFactors Workforce Analytics 1210 ; SuccessFactors Workforce Analytics 1302 ; SuccessFactors Workforce Analytics 1305 ; SuccessFactors Workforce Analytics 1308 ; SuccessFactors Workforce Analytics 1311 ; SuccessFactors Workforce Analytics 1408 ; SuccessFactors Workforce Analytics 1508