SAP Knowledge Base Article - Public

2259969 - Badge email template not available in email notification templates list

Symptom

Badge Recipient Notification and Badge Recipient's Manager Notification not available in email notification templates list

email.png

Environment

SuccessFactors: Employee Profile

Cause

This could be due to missing badge configuration in data model xml.

Resolution

Clients open an incident with Cloud Support and ask them to check/add below configuration in Succession data model xml:

 

<background-element id="sysScoreCardBadge" type-id="49">
<label>SF Badges</label>
</background-element>

Keywords

Badge email template Badge email , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SuccessFactors HCM Suite 1508