SAP Knowledge Base Article - Public

2258935 - HR Manager able to see only few of the HR reports in the Team Overview - Performance Management

Symptom

HR manager is able to see only few of the HR reports in the Team Overview - Performance Management

 

Environment

Performance Management

Reproducing the Issue

Go to Team Overview - Select HR reports - HR Manager is able to see only few of the HR reports in the Team Overview. 

Resolution

Current SF system only supports Document transfer/Change engine for manager change or matrix manager change. It means when our system detects manager change/matrix manager change when doing user import, it will trigger additional actions like: transfer document from old manager to new manager, refresh route map, and corresponding mapping tables based on system setting. Unfortunately, We do not support this behavior for HR manager change. Our system will not detect HR manager change and trigger additional actions to refresh route map mapping table for HR manager change. That is why we still see old HR manger from team overview page. We currently have an enhancement ticket for the same however we dont have a target fix date for the same.

However, We have two workarounds for this.

Team overview of the HR manager will update if the form is sent to next step or if there is manager change after that.

Reference JIRA numbers: TFT-30, TFT-16.

Keywords

KBA , LOD-SF-PM-TO , Team Overview , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions