2257489 - Users in HR group with Role permission getting blank page when running Ad Hoc report

SAP Knowledge Base Article - Public

2257489 - Users in HR group with Role permission getting blank page when running Ad Hoc report

Symptom

Users in HR Group are getting empty page when running Ad Hoc Report even though they have bee granted role permission to view content.

Environment

  • SuccessFactors HCM Core
  • Ad Hoc Report
  • Role permission

Reproducing the Issue

  • Go To Ad Hoc report - Run report
  • Report result is empty page

Cause

HR group attached to role permission but not Active

Resolution

  1. Go to Admin Centre,
  2. Manage Role permission - select the named Role permission 'XYZ' in the role list.
  3. At the bottom Role permission page - Check Grant this role to.
  4. Select Permission Groups in the list
  5. In the column Active (beside target population), make the group active -> save.
  6. Go to report and run a test.

Screenshot:

71990_permission.png

Keywords

HR group, adhoc report , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

Product

SAP SuccessFactors HCM Core all versions