SAP Knowledge Base Article - Public

2256815 - Adapt Column is Greyed Out for Determine Service Levels

Symptom

Adapt Columns button is greyed out, when determining service levels.

Reproducing the Issue

  1. Go to the Administrator work centre.
  2. Select the Determine Service Levels view under Common Tasks.
  3. Here you see that the Adapt Columns button is greyed out.

Cause

This is the expected system behaviour.

Resolution

In order for the Adapt Columns button to get activated you have to save and activate the new added entries.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1511 ; SAP LE APPL. PLATFORM 1602 ; SAP LE APPL.PLATFORM 1708