SAP Knowledge Base Article - Public

2256250 - View candidate ratings not showing the correct number of candidates interviewed/rated

Symptom

Candidates who have been disqualified but Interviewed are not visible in Interview Central / View Interviewers Rate Section

Environment

Bizx - Recruiting Management all Versions

Reproducing the Issue

1. Go to Recruiting Module;

2. Access a specific Job Requisition -> View Candidates;

 

only one candidate rating.PNG

 

As you can see above, there are two candidates who have been interviewed (per Interview Result column). However, one candidate - Test Candidate 1 - is currently in the "Interview" status (In Progress Status) while the second one - Soundar Gupta - is currently in a Disqualified Status.

3. Click on "View Candidate Ratings";

4. You will only be able to view the candidate in the "Interview" (In Progress) Status.

  resolution1.PNG

 

Cause

Since B1511 Release (Q4 2015), candidates who have been interviewed, rated and then moved to any disqualification status will not be displayed by default in Interview Central under "View Candidate Ratings".

 

However, in case you would like to see all candidates regardless of their Application Status, A new checkbox option was added to “Include Disqualified candidates” in the results list to now be visible but cannot be updated in the Candidate Ratings or Candidate Summary list.

Resolution

 

By selecting the checkbox option “Include Disqualified candidates”, all candidates, regardless of their Application Status, will be displayed:

 

Interview Central_Disqualified Candidates.jpg

 

Interview Central_Disqualified Candidates 2.jpg

Keywords

Interview central, Candidate ratings , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions