SAP Knowledge Base Article - Public

2256194 - Import Course on IContent scheduled Job Failed

Symptom

  • Background Kob shows 'Failed' Status.
  • Background job Error message: Unable to deploy the zip file for ***.Could not write to "sftp://***.php". Please check your settings

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Import content with Import tools: Content->Tools->Content Import

2. Go through the wizard to import the course content zip file, on last step Press 'Schedule Job' to trigger SFTP tranfer. The error is raised

bj_1.jpg

bj_2.jpg

Cause

The content zip file content coanyions server scripting extension such as .php, .asp, and .jsp file extensions. Icontent SFTP is preventing those extensions from being imported.

Resolution

  • Make sure there  are no .php, .asp or .jsp files contained withing the zip file
  • The Background job Error message points to the file causing problem

bj_3.jpg

Keywords

IContent; Upload course; LMS; Could not write to sftp; scheduled Job Failed; , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions