SAP Knowledge Base Article - Public

2256111 - Out of box SCORM Exam Detail report in LMS does not provide expected data for SCORM 1.2 content

Symptom

The provided "SCORM Exam Detail" report in LMS does not provide expected data for SCORM 1.2 content (2nd and 4th edition- 3rd edition is not supported).

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Navigate to Reports & filter for SCORM
  2. Run the System Report "SCORM Exam Detail" for a SCORM 1.2 course
    1. Scorm Exam details report.PNG
  3. Note that the required data is not being displayed for the content of the course selected

Cause

  • The content uses Scorm 1.2 communication standard and the "SCORM Exam Detail" system report does not include cmi.interactions functions (see "SCORM 1.2 API Calls" attached)
  • The SCORM Exam Detail report is meant to be used with SCORM 2004 only

Resolution

  • The report works as expected when using SCORM 2004 communication standard only, as it includes cmi.interactions (see "SCORM 2004 API Calls" attached)

Workaround:

  1. A custom report can be created with the help of Professional Services if required, if the vendor customizes the content's suspend_data appropriately
  2. Report customization is out of scope for SuccessFactors Customer Support

See Also

An Enhancement Request may also be submitted to request reporting for SCORM 1.2 content

Keywords

SCORM; 1.2; 2004; reporting; data; Q&A; Exam SF SuccessFactors; LMS Learning Management System; answer; answers; question; questions; course; item; icontent; content report; reports; out of box; standard system; tracking; lms; , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-REP , Reporting Data , How To

Product

SAP SuccessFactors Learning all versions

Attachments

SCORM 1.2 API Calls.pdf
SCORM 2004 API Calls.pdf