SAP Knowledge Base Article - Public

2256023 - Error: "Your request has not been processed successfully. Please try again." when opening a Variable Pay form - Variable Pay

Symptom

Customer launches a Variable Pay form and when he/she tries to open it, the following error page displays: "Your request has not been processed successfully. Please try again.".

Error page.

Environment

SuccessFactors Business Execution Suite - Compensation & Variable Pay

Cause

Currently the system does not support the One assignment with payout per summary row along with the Formula1 (base x business performance).

One assignm

Resolution

Change the Bonus Calculation Equation to another one different from the Formula1. For example: Formula2 (base x business performance x individual performance).

One assignm

OR

Disable the ABR (Assignment Based Rating).

one assignm

 

Launch a new Variable Pay form and it will open normally.

Form opened

See Also

2078205 / Plan Setup - Bonus Set Calculations & Assignment Based Ratings - Variable Pay: https://i7p.wdf.sap.corp/sap/support/notes/2078205

Keywords

Error, Variable Pay form, Bonus Calculation Equation, Assignment Based Rating. , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors HCM Suite 1511