SAP Knowledge Base Article - Public

2255742 - Error: application error on accessing Employee Profile

Symptom

     Application error on accessing Employee Profile v12

 

error_EP.png

Environment

SuccessFactors BIZX: Employee Profile

Reproducing the Issue

  • Under Home drop-down, go to 'Employee Profile'
  • Go to Profile-> application error comes
  • All portlets are loaded properly but still the error comes.

 

Cause

There could be many reasons for the application error on Employee Profile but one of the reasons is due to invalid configuration of date field in the background portlet.

If any background portlet has start and end date columns then xml field-id of these columns should be correctly configured.

Resolution

Clients open an incident and ask Support Engineer to check below configuration in data model xml:

 

Invalid Configuration:

 <data-field id="startDate" field-name="vfld5" max-length="999" max-file-size-KB="1000">

 <data-field id="startDate" field-name="vfld6" max-length="999" max-file-size-KB="1000">

 

Correct Configuration:

 

 <data-field id="startDate" field-name="startDate" max-length="999" max-file-size-KB="1000">

 <data-field id="endtDate" field-name="endDate" max-length="999" max-file-size-KB="1000">

Keywords

error in Profile   , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SuccessFactors HCM Suite 1508