SAP Knowledge Base Article - Public

2255737 - Error: Not able to change default background image

Symptom

Not able to change default background image from Public Profile in Profile v12

Environment

SuccessFactors BIZX: Employee Profile

Reproducing the Issue

  • Go to Admin Tools
  • Under Employee Files click on Configure Employee Files
  • Go to Public Profile
  • Click on Manage background photo library link
  • Couldn't see the disable link to disable the default background photo

Photo_disable.png

  • Could see disable link for other background photos

disable_EP1.png

 

    

Resolution

  • Go to 'Configure Employee Files'
  • Go to Public Profile and select Give all users the same default background photo
  • EP1_Photo.png

 

  • Make other photo as the background photo by clicking on 'Default'
  • Default_photo.png

 

  • After making another photo as the default ohoto, you would get the option to disable the old default background photo
  • disable_photo.png

 

 

 

Keywords

background photo , KBA , LOD-SF-EP , Employee Profile , Problem

Product

SuccessFactors HCM Suite 1508