SAP Knowledge Base Article - Public

2255683 - Error: An application error occurred. Please try again later, or notify support when clicking > Actions > Analyze > Competencies in a Calibration Session

Symptom

In a Calibration Session, when clicking > Actions > Analyze > Competencies, the following error message appears:

Analyze_Error.png

Environment

Calibration

Reproducing the Issue

  1. Go to Calibration Tab
  2. Open a Calibration Session
  3. Click 'Actions'
  4. Click 'Analyze'
  5. After the popup opens, select 'Competencies' in the dropdown
  6. As a result, you receive the follwoing error message: "An application error occurred. Please try again later, or notify support..."

Cause

This issue may be caused if the PM Form Templates that are used in the Calibration Template (linked to this Calibration Session) do not contain a Competency Section.

Resolution

If you want to use > Analyze > Competencies feature, only use PM Forms that have a Competency Section on the Calibration Templates.

Keywords

  • Calibration
  • Error
, KBA , LOD-SF-PM , Performance Management , LOD-SF-PM-CAL , PM-Calibration Issues Specific to PM Forms , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SuccessFactors HCM Suite 1508