SAP Knowledge Base Article - Public

2255673 - Error: Application Error when opening candidate profile

Symptom

An Application Error message shows up when opening candidate profiles.

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Environment

SuccessFactors Recruiting Management(RCM) - All versions

Reproducing the Issue

  • Log in the system
  • Go to recruiting
  • Select Candidates
  • Search and select the candidate

Resolution

The root cause of this issue vary, it may be due to a system misconfiguration or malfunctioning.

Please verify if this is the case with a partner/support representative or raise an incident on the Support Portal for further investigation.

It is important to copy and paste the time-stamp information of the error, contact information, instance credentials along with the steps to reproduce within the incident description.

Keywords

candidate profile application error , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions