SAP Knowledge Base Article - Public

2255008 - LMS throws an application error when attempting to save an item's online content settings

Symptom

The LMS throws the following application error when attempting to modify an item's online content settings:

"The URL for offline download is required."

CS-ItemOnlineContentError.jpg

Environment

SuccessFactors Learning Management System - LMS

Cause

You are being asked to enter the URL for offline download because that item is set up to be available for offline player download.

CS-ItemOnlineContentSettings.png

Resolution

To avoid this message you would need to uncheck the "Available for Offline Player download" checkbox in the item's Online Content tab.

 

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508

Attachments

CS-ItemOnlineContentError.jpg
CS-ItemOnlineContentModifySettings.png
CS-ItemOnlineContentSettings.png