SAP Knowledge Base Article - Public

2254850 - Error message while editing PM Form Template - "An Application error occurred"

Symptom

System throwing script error while trying to save PM form template

Environment

HCM Core Bizx Platform

Perfromance Management

Reproducing the Issue

1. Login to the instance

2. Go to Admin Center -> Perfromance Management

3. Manage Templates -> Open the affected form template

4. Edit and click on save

Resolution

There could be a number of reasons  for the application script issue. However as a basic troubleshooting check the below settings to see if the issue gets resolved:

 

1. Check associated Goal plan is Active or not.

2. If it is not active, change it to "Active" and link it to the PM form template

3. Otherwise, link with another Active Goal Plan template.

4.Contact support if issue still persists.

See Also

Script error

unable to save PM form template

 

Keywords

KBA , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Suite all versions